Branding and digital design for Bespoke, an exclusive customer loyalty programme.
Offered by Hong Kong’s most prestigious shopping mall, Landmark, the brand celebrates the idea of individuality and subtle luxury. Bespoke works by analysing each member’s individual passions and fashion tastes, creating tailor-made rewards and privileges that cater to their personal interests.
Thinking
Our bespoke software programme generates an individual binary code-based pattern for each member, which can be used online or instore to unlock tailored fashion privileges and experiences such as product drops, concierge services, salon treatments and fine dining experiences in the mall and online.
Member data becomes a generative visual language. Each pattern is built from a unique sequence, allowing BESPOKE to recognise individuality while remaining unmistakably part of the Landmark system.
Across invitations, cards and digital communications, the system creates a distinct pattern for each member. The result balances personal recognition with the consistency expected of a premium loyalty programme.
Team involved
W.H.Y. X Landmark
Involvement
Creative Direction Visual Identity Brand Guideline Animation Print